By harnessing the feedback and sentiment of your people in the right ways, you can transform your organization — becoming more innovative, faster, and more resilient, in addition to attracting and retaining top talent. While soliciting feedback from your people is an obvious first step, what’s most important is the way your organization responds to that feedback and takes action to improve.
This interactive workshop will help you design a more effective employee engagement program and measurement strategy from the ground up, using practical advice and real-life case studies to provide you with a new framework for improving engagement and performance. This session will walk you through the process of shifting leaders’ mindsets, driving accountability among managers and leaders, and making action-taking easier. You’ll hear perspectives incorporating decades of organizational development consulting, and work with your peers to build a plan you can begin to implement immediately.
Steven has over 20 years’ direct experience in the field of employee research and organisational development. Before joining Glint, Steven led CEB/Gartner’s Workforce Surveys & Analytics EMEA practice, responsible for all clients, consulting and operations in the region.
A Registered and Chartered Occupational Psychologist and an Associate Fellow of the British Psychological Society, Steven has consulted to some of the world’s largest and most complex organizations, across multiple sectors and markets. He has worked with clients from the tip of Southern Africa all the way into the Arctic Circle.
Steven specializes in the design and implementation of survey programs that measure real business priorities which impact tangible business outcomes. His approach looks at the employee throughout their lifecycle with their employer and he believes analysis should be accessible to both senior leadership, managers and employees alike, ensuring the best possible transition of results to meaningful action. Steven applies his experience to help organizations understand how their results can be interpreted in a constantly changing economic landscape.
Steven grew up in Hong Kong and is bilingual, speaking German as well as English. He received his Bachelors from the University of Exeter with one year spent at Universität Heidelberg, Germany. He received his Masters from the University of Nottingham, and has been based in London since then.