TI People is the thought leader in creating business value through employee experience management at scale in large organizations. With its co-creation, CxHR Platform, and consulting offerings TI People provides the employee experience insights that help companies change:
Employee Experience – Design, Share, Measure & Act to Improve EX by Volker Jacobs
In this workshop, you will learn WHY and HOW to grow your maturity in employee experience management.
• Explore employee personas, journeys, touch-points, moments of truth, and pain points.
• Build a solid EX framework out of these ingredients.
• Seek state-of-the-art ways to measure the employee experience.
• Prove that an employee experience provides tangible business value. The workshop is designed for employee experience leaders and for owners of employee journeys, e.g. candidate, onboarding, talent, learning, and manager HR journeys.
Employee Experience Track
The State of Employee Experience by Volker Jacobs
Does Employee Experience (EX) have a clear line of sight to business value? And if so, how to manage EX at scale in large organizations? Volker Jacobs will answer these two questions based on findings from his latest research and on reference practice of advanced companies. He will offer solutions that were co-created by 40 global companies. And he will outline proven ways to define the next level of the HR function by employee experience.
The Moments of Truth – results from employee journey co-creation by Volker Jacobs
Take a look at HR services and products from the customers’ (managers, employees, candidates) perspective, and they become ’journeys’. Kerry Ghize will show the real ’moments of truth’ for employees – as defined by more than 50 ’journey owners’ from 25 global companies. And Kerry will share how to continuously innovate them for best-in-class employee experience.
Volker works with CHROs of global companies in Europe and the U.S. as a consultant, analyst, speaker and author in the field of HR transformation, employee experience and skill management.
Kerry Ghize, Managing Director
Kerry is a business leader with 20 years of experience in professional services, delivering double-digit growth and business scale across multiple channels and customer segments.
Sophie is the Client Experience Director for the European Digital HR Program at TI People. She has mature expertise in state-of-the-art HR with a strong business focus.
Joseph is dedicated to enabling transformation, innovation, and digitization of people management in global organizations.
Donnachad is dedicated to enabling transformation, innovation, and digitization of people management in global organizations.
Over 80% of respondents feel that the management of EX is more important now than two years ago, and among this group, 46% suggested that it is much more important.
Despite this statistic, only 12.6% of organizations have a specific road-map, goal, and nomenclature for EX in place.
Does Employee Experience have a clear line of sight to business value? And if so, how to manage it?