Congress Agenda

Agenda Overview

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Keynote Sessions

Track Sessions

Masterclasses

Pre-Congress Workshops


Agenda Breakdown

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  • *Pre-Congress Workshop Day

    November 18, 2019

  • Congress Day 1

    November 19, 2019

  • Congress Day 2

    November 20, 2019

  • In order to succeed and thrive in today’s VUCA (Volatile, Uncertain, Complex, Ambiguous) world, organizations need current and future leaders who possess two critical skill sets – agility and social competence: the agility to anticipate and adapt to rapid changes in the the nature of work, e.g., digital transformation; and the social competence to be able to engage and bring people on the journey. Agility is a trait consisting of capabilities in five dimensions – mental, people, results, change and awareness. Agility can be developed, though only with a deeper approach because unlike skills building, it requires a change of mindset including one’s underlying values and beliefs. Developing these capabilities also enables leaders to develop their socially competence and abilities to lead by demonstrating the qualities of empathy, humble confidence and self-reflection, and the abilities to connect with others to create inclusive cultures and build effective networks. In this interactive and experiential Masterclass you will learn and apply some basic techniques to disrupt yourself and others to become more agile.
    Pre-Congress Workshop

  • It’s a tale as old as time - the employee and their boss. Try as we might to divorce ourselves from this relationship dynamic, it is simply an enormous part of our everyday lives. Join this pre-Congress Workshop to learn more about how to succeed with any type of boss and deliver value to the organization. This workshop will be particularly pertinent for aspiring HR leaders who wish to influence, support, and drive initiatives in their organization - especially those who must deal with senior management and powerful stakeholders of every type.
    Pre-Congress Workshop

  • So much goes into building a cohesive, dedicated staff but when we parse out the fancy terms it all comes down to creating and maintaining a healthy corporate culture. One where every player knows he/she is valued and belongs. Where every staff member feels an integral part of the company; no matter their level or title. This interactive workshop will explore and capture ways to create enterprises with a culture that captures and reflects a meaningful purpose that connects every employee at every level. A culture that inspires passion, dedication, and a desire to succeed.
    Pre-Congress Workshop

  • Design thinking often gets left out of a lot of HR’s conversations – mostly due to a misappropriation of its true value. Yes, at its core, it’s about making things look better, more intuitive, easier to use, and aesthetically pleasing. But it’s also about real, practical applications of how to create value. In today’s digital era, design thinking shouldn’t be just for graphic designers, marketers, and IT professionals. It’s a part of the new digital skill set that’s going to set some HR professionals (and indeed all professionals) a part from the rest. Join this workshop to learn more about how design thinking can be applied in HR, and the myriad of ways it impacts the development of HR’s future self and the workplace.
    Pre-Congress Workshop

  • In this workshop, you will learn WHY and HOW to grow your maturity in employee experience management. • Explore employee personas, journeys, touch-points, moments of truth, and pain points. • Build a solid EX framework out of these ingredients. • Seek state-of-the-art ways to measure employee experience. • Prove that an employee experience provides tangible business value. The workshop is designed for employee experience leaders and for owners of employee journeys, e.g. candidate, onboarding, talent, learning, and manager HR journeys.
    Pre-Congress Workshop

  • So how do you go about preparing your organization for the future of work when the business also needs to focus on short term delivery and performance? How can HR lead the conversation on future-proofing the organization and also influence business leaders as to what needs to change and why? With so many factors influencing the future of work and, at the same time, the ever-increasing pressure to deliver business performance at pace, it is a challenge to influence longer term business transformation and make change happen. Against the backdrop of a complex and fast-moving business landscape, this interactive workshop provides examples, tools and an approach to help you prepare and plan for the specific challenges you face in future-proofing your organization and workforce.
    Pre-Congress Workshop

  • We live in a world of digital disruption, where established firms need to rethink both how they compete and how they are organised. In this talk, Professor Birkinshaw will describe the new models of organising that are taking shape today, and how these are helping firms deliver on the imperatives for decisive action and emotional conviction. He will also talk about the leadership qualities that are needed as digital technology, and AI in particular, makes many of the traditional parts of the leader’s job obsolete.
    Keynote

  • There are so many daily moments when humanity and empathy are needed at work. Employees are humans first, and somewhere along the line, we forgot this. Claude will empower us to contribute powerfully to our cultures by looking through the lens of being 100% human at work. You will be inspired to push your company and culture into action! You will be empowered to bring empathy into your organization! And you will know how to create a sense of belonging, cultivate purpose and celebrate joy! You will walk away with the essential elements and methodologies to create strong teams that drive culture forward with a sense of motivation and collective energy!
    Keynote

  • The game has changed. As businesses look to survive--and thrive--they are increasingly turning to agile and Scrum frameworks. But just as champion sports teams aren’t built in a day, a culture of agility cannot be implemented overnight. Sustainable agility is a whole-company transformation journey--one best led by a Certified Agile Coach.
    Day Stage Sessions
    Where
    Day Stage 1

  • During this 90-minute ‘idea lab’ session, you will have the chance to deep-dive into some of the ideas shared by Claude during her keynote session. This is not a lecture and certainly not a passive masterclass – rather an open dialogue on how to drive positive business outcomes while connecting people’s needs and aspirations with empathy and emotional awareness. Be ready to contribute and share. Claude strongly believes that human beings are full of heart. And every now and then, especially in corporate cultures, we end up forgetting that part. So, in her role she oversees and works for 800 people, taking care of whatever their needs are, be that learning, and development, growth, shifting teams, personal coaching, mental health issues, meditation, issues with managers, and giving feedback. She drives overall business success by connecting those needs.
    Masterclass

  • This Masterclass is a deep dive into the methods and personal qualities needed to make innovation happen in the business world today. Professor Birkinshaw will discuss the typical obstacles to innovation that established firms all face, then he will describe a structured way to tackle whatever ’innovation challenge’ you are currently working on. In particular, he will emphasise the human aspects of the innovation process, and the need to sometimes rise above the formal process and even break the rules, as a way of getting things done.
    Masterclass

  • Companies are increasingly obsessed with the 'employee' starting with 'employer branding' over 'talent management' to 'total employee experience.' It's like a candy shop for employees, but be careful, it is often not a good thing to be stuck in the politically correct limelight, it's dangerous and prone to a solid dose of 'window-washing'. But dangers aside, people management is important and an engaged population crucial to the success of a high-performing enterprise. In this masterclass, we will go behind the hype and examine the fundamentals for achieving a satisfied and engaged population with the competencies you need to maintain a sustainable high-performing organization.
    Masterclass

  • Organization and Leadership Track

    It’s no secret that workplaces across the globe are engaging in unprecedented growth and change in an effort to dominate their respective industries. This insightful session will explore how trust in leadership is lost due to the unexpected outcomes of organizational change. When employees lose trust in their leaders, morale declines, productivity decreases, and disengagement increases. Professor Bowman will provide actionable steps on how HR professionals can restore confidence in organizational leaders by creating a culture of transparency, consistency, accountability, and courage.
    Organization & Leadership

  • This session will present Orange Business Services HR Transformation journey, particularly focusing on how to HR is bringing human touch to digital transformation, particularly how HR is to work hand in hand with the business and create value for the customers while taking care of employees.
    High Performance HR

  • Digital Transformation – in the real sense of the term – is revolutionising how and where work is being done today and we know this will continue to increase even more in the future. In the pre-digital world IT and HR often operated in parallel worlds but digitalization crosses traditional boundaries and is changing that relationship for good. HR and IT now share a common agenda and mission to maximise the potential and application of technology in the workplace and in shaping new ways of getting work done. But who is really leading this revolution and transformation of work, how will this change in the future and what does it all mean for HR?
    AI & Digital

  • By harnessing the feedback and sentiment of your people in the right ways, you can transform your organization — becoming more innovative, faster, and more resilient, in addition to attracting and retaining top talent. While soliciting feedback from your people is an obvious first step, what’s most important is the way your organization responds to that feedback and takes action to improve. This interactive workshop will help you design a more effective employee engagement program and measurement strategy from the ground up, using practical advice and real-life case studies to provide you with a new framework for improving engagement and performance. This session will walk you through the process of shifting leaders’ mindsets, driving accountability among managers and leaders, and making action-taking easier. You’ll hear perspectives incorporating decades of organizational development consulting, and work with your peers to build a plan you can begin to implement immediately. This workshop is free of charge and is brought to you by our Sponsoring Partner Glint.
    Day Stage Sessions
    Where
    Day Stage 1

  • Struggling with attracting, recruiting and retaining tech talent? Come and see how you can close your tech talent gap with Talent Alpha’s Human Cloud Platform. In this workshop we will demonstrate how our platform enables enterprise organizations to access an untapped pool of highly qualified and project-ready IT experts, on-demand. See how leveraging our Skills Tree and Talent Science innovations can help match your next project with the best tech teams in Europe.
    Day Stage Sessions
    Where
    Day Stage 2

  • Most agree we are failing the leadership test. Leaders In business, government, and elsewhere are addressing issues and opportunities never seen before with outdated leadership skills and approaches. It’s time for a significant global leadership upgrade. Based upon a 2-year, comprehensive global leadership study, a new leadership code has emerged. This engaging session will explore the Leadership 5.0 Platform and five new master leadership skills that will separate the winners and losers in the 21st century. Key takeaways will be • Understanding how master leadership skills differ from traditional leadership competencies • Learning how a leadership platform is the underlying operating system of any business model and organizational performance • Insight into the capability of your personal leadership and leadership team against the five master leadership skills.
    Organization & Leadership

  • Realising the value of workforce planning is the first step to ensuring business success. The critical step is recognising workforce planning, not as an HR process or initiative, but recognising it as strand of strategic planning that delivers real RoI. This session will cover: • Reinventing and modernising your approach to workforce planning • Safeguarding your business in a VUCA world • Aligning your workforce to meet future business objectives • Effective forecasting to bridge the skills gap
    High Performance HR

  • AI and Digital Track

    More information coming soon!
    AI & Digital

  • Organisational culture is fast becoming a top priority for executive leaders and they are looking to their HR leaders for culture strategies to fuel their future success. Drawing from the latest 2019 global research data on workplace culture, David will share trends and insights into how forward-thinking leaders are building powerful and meaningful micro-experiences that connect employees to their purpose, leaders and business results.
    Organization & Leadership

  • This session will start with a short history of the HR profession in order to offer a long-term view of the transformation of the field. It will explore HR's change from a largely administrative function, to the present role of people partner, as well as through various legal, managerial and strategic changes. Next, we will point out the fact that the HR function is today at a key turning point, and must simultaneously address a series of challenges. (1) Digital transformation and the impact of Artificial Intelligence on HR. (2) Diversity with the need for a more inclusive workplace. (3) Equity and fairness with higher expectations for transparency. (4) CSR issues regarding the pressures for earth's preservation. (5) Globalisation, and finding the right balance between global and local. We will then underline the current imperatives facing HR, specifically the need to (1) develop organizational agility, (2) increase the quality of HR services, (3) reinforce the customization of HR services with digital tools, (4) demonstrate value creation for all stakeholders, and (5) preserve the organizational culture. We will conclude this session by emphasizing the fact that HR should not forget about the «H» of HR, namely its human dimension - something that makes the CHRO unique within the senior management team.
    High Performance HR

  • ENGIE and Stragilon have done a one year track with ENGIE called Global Business Leadership. This Track has enabled the Tractebel Unit of ENGIE to integrate its global operations into one global delivery model, based on an integrated network of professional teams working together whilst pivoting the focus of the organization to front end consultancy instead of back end engineering. The track was based on a number of elements, using Key Leader Profiles based on the skills of the future with algorithmic analyses and human to human feedback sessions allowing ENGIE to know where their leaders need to develop to take up the new challenges of the future. It was then accompanied by a tailor made program based on the outcomes of the Key Leader Profiles called Global Business Leadership. As a result of the track, Tractebel, the engineering arm of ENGIE has not only integrated its global operations. The track has also prepared Tractebel for their new role inside ENGIE as consultants of Zero Carbon, reinventing the business of Energy for ENGIE. Engie Impact, with their logo Right Now, For Tomorrow, serves as the builder of ENGIE’s future and hence the future of the world of Energy.
    AI & Digital

  • Jiri Baca, Founder & CEO, LutherOne.com
    Day Stage Sessions
    Where
    Day Stage 2

  • To stay competitive organizationally or professionally, you must outpace change. Simply managing the status quo is no longer acceptable. People who play defense and avoid offense are "leader-caretakers." True leaders constantly must position themselves to boldly guide their organizations into the headwinds of change, despite the tumultuous forces swirling around them in this global age of disruption. It is always better to disrupt versus being disrupted. This talk is based upon the 2016 book by the same name. Key takeaways will be • Insight into how you naturally view incoming disruption: either as an opportunity or a threat • Learn the Six Deadly Blindfolds that lead to professional and organization irrelevance or worse • Apply a powerful new Change Formula to a situation back at work in practical ways • Learn about new disruptive waves soon coming to you – are you ready?
    Masterclass

  • The Consumer Health division of Bayer, one of the biggest Consumer Health companies in the world, recently launched a new strategy called “Fit to Win.” This strategy aims to steer the company back to above-market growth, with clear culture and change management objectives as an integral part of the plan. By empowering leadership, fostering a winning culture, and embracing the digital transformation, Bayer is executing its strategy and building a winning culture. Edwin will share how the organization’s ongoing cultural transformation and “ONE team” spirit is helping them better serve customers and consumers.
    Organization & Leadership

  • How can HR support employees in the digital age?" Deutsche Telekom AG has taken up this challenge and is preparing its employees in Europe for the future of work with new technologies and innovations. In the session, we present current HR digitization projects of Deutsche Telekom AG, such as the use of VR in HR training, the use of chatbots for booking space in new future work environments, the mobilization of HR services or the use of HR analytics to improve work quality, and report on experiences we have gained as HR with conception and implementation.
    High Performance HR

  • Agile times require a rethinking in the People Management department. Digitization and the use of AI are only the beginning. The People division at Sixt meets the challenges of the digital and agile world by developing its own people software with scrum principles. We are digitizing and automating our core processes with the target of working paperless. Agile and modern methods are also used for hiring, starting with e-recruiting and candidate screening with the help of AI.
    AI & Digital

  • In a volatile, uncertain, complex and ambiguous (VUCA) world, robust planning has become critically important to organisations who want to succeed. Longer-term trends around the skills-gap, an ageing workforce and the continuing rise of populism are coupled with more recent challenges like declining confidence in global economic growth, a slowdown in Chinese investment and, of course, Brexit. Employees typically comprise 60-80% of a company’s budget and up to 90% of its value, so workforce planning in a VUCA world has become a pressing concern for many organisations. Done effectively, workforce planning drives the execution of the business strategy, mitigates risks and creates operational efficiencies, a priority for 77% of CEOs in 2019¹. The challenge in recent years is that the traditional approach to Strategic Workforce Planning (SWP) has struggled to adapt to the real world, and only 8% of senior HR leaders are getting suitable RoI from current SWP. Workforce Planning needs reinventing to be fit for purpose in the real world! During the masterclass Adam will introduce Agile Workforce Planning as the next evolution in thinking; a step change from a linear process that results in a plan, to a cyclical methodology that results in better business outcomes.
    Masterclass

  • Are you swimming in a sea of ‘new work', ‘war for talent’, ‘agile’, ‘VUCA’ and want to know how make a real impact in your organisation? It’s all about motivated people. In this interactive masterclass, you will be introduced to the Roots & Fruits methodology for understanding and improving the 4 key motivation drivers of your people. Max will help you uncover the reason(s) why your people are not as engaged as the CEO would like and what you can do about it. Developed in cooperation with behavioural economists and complemented with the latest research and in-depth on the job experience, the Roots & Fruits will help you crack the code. In this very engaging session, you will create bespoke solutions, also learning from each other’s experiences, advice and feedback. You will walk out with concrete ideas for your organisation and some useful tips on how to sell and implement them internally.
    Masterclass

  • Recent global culture studies reveal that two key factors in particular—leadership and recognizing and rewarding results—have a disproportionately significant impact on team and organization culture and success. In an interactive breakout session, David Sturt will share well-researched insights, best practices, and practical ideas to help leaders make the shift to being better coaches, mentors, and developers of their people to fuel improved business results. This workshop is free of charge and is brought to you by our Sponsoring Partner O.C. Tanner
    Day Stage Sessions
    Where
    Day Stage 1

  • Agility, New Work and Self-Organisation are buzzwords that everyone uses right now. Many organisations start with doing some sprints, but don’t really end up going much further or deeper. If you want to learn more about 'Agile Mindsets', 'Agile Leadership‘, and 'Agile Organisations‘, and how to make them tangible - you will be able to learn something valuable for your specific organisational needs during our workshop!
    Day Stage Sessions
    Where
    Day Stage 2

  • Organization and Leadership Track

    Join Signify’s global head of Talent and OD for an insightful case study on HR and Organization Transformation.
    Why this topic?
    Changing competitive landscape:

    The lighting industry is undergoing a rapid transformation and has shifted from Lamps and CFLIs to more energy efficient and cost effective LEDs. The lighting industry is constantly evolving towards more digital and connected lighting.

    New name and identity:

    In 2014 Philips announced its intent to divest the lighting business. This led to us forming our new identify and becoming a stand alone company. In 2016 we became a stand-alone company and got listed one the Amsterdam Stock Exchange under the ticker “LIGHT”. In 2018 we announced on the. In 2018 we announced our new name as Signify.

    What does it mean for us:

    These changes meant 3 things for us:
    1. We had to re-look at our leadership bench in the context of stand alone organization : Decide where to “build” vs “buy”
    2. Due to the industry shift we had to look at new capabilities in the space of LED, Electronics, Systems and Services, Connected lighting and invest differently in R&D, sales, marketing and supply chain.
    3. Redefine our Employer Value Proposition and build our new employer brand for both external and internal talents.


    Actions / Initiatives undertaken over last 5 years to redefine our talent agenda:
    1. Redefine our EVP linked to our new identity
    2. Focus on leadership development for top 500 leaders in the organization: launching our new leadership development portfolio EDGE aimed at leaders across different levels
    3. Providing more internal career options to our talents – more than 70% leadership appointments are from within linked to our philosophy of being a talent builder
    4. Launch and strengthen our Fit For Future competency development programs targeted at critical jobs across the organization covering more than 4000 people
    5. Launching a new digital learning platform to offer more customized and on demand learning solutions to our employees covering more than 12000 people
    6. Using technology (Workday) as our one source of truth for driving talent discussions and analytics


    About Signify:
    Signify is the world leader in lighting for professionals, consumers and lighting for the Internet of Things. Our energy efficient lighting products, systems and services enable our customers to enjoy a superior quality of light, and make people’s lives safer and more comfortable, and businesses more productive and cities more livable. With 2018 sales of EUR 6.4 billion, approximately 28,000 employees and a presence in over 70 countries, we globally unlock the extraordinary potential of light. For more than 125 years we have pioneered breakthroughs in lighting and been the driving force for many innovations. Our track record in innovation is strong and we invest heavily in R&D to stay at the forefront of technological developments. Signify continues to innovate in LED lighting and is leading the industry’s expansion to lighting systems in both the professional and consumer markets. Our position as the industry leader in connected lighting, makes Signify the lighting company for the Internet of Things (IoT).
    Organization & Leadership

  • Culture is not a buzzword. It is the work habits and behaviours of the workforce that is the epitome of a successful company. While start up culture have a few distinctive positive tones in the recent day and age, we often forget that eventually these start ups will scale bigger to become a corporate giant as we would expect them to. In this session, we will first explore the patterns of a start up culture; ie core mission, identity, purpose driven and autonomy. Then we will use a case study to show how we can ensure that a company preserves them as they turn corporate, as well as methods to bring them back into larger organisations who have been side tracked over the years.
    High Performance HR

  • Being able to grow in today’s constantly changing digital environment is a challenging task, and in order to remain efficient, companies need to adopt an agile mindset. It is important to predict what customers want, to provide it faster and better than others with constant innovations, and to find new ways to approach customers in order to create the best customer experiences. Agile has to be a culture change for the whole organization - and only strong agile teams can deliver real added value to customers. Agility is simply the engine that powers a successful digital transformation.
    AI & Digital

  • With emotional intelligence (EQ) barely accepted as a necessary quality in leadership, it now seems that resilience (AQ) is becoming the new buzz-word in organizations. Are they both as important to your business as it seems, and if so, how do you measure, improve and integrate them into your Strategic HR focus moving forward?
    Organization & Leadership

  • The annual ritual of employee and performance reviews is dreaded by employees, managers, and HR professionals alike. Not only is it universally disliked, research shows that traditional performance management demoralizes and disengages employees. In this session we will discuss the top barriers to modernizing performance management. We’ll learn how to break free and move forward with new approaches that engage people and deliver improved performance. If you’re ready to move Performance Management out of the Industrial Era and are looking for specific and proven techniques to do so, join me for this session.
    High Performance HR

  • As a number of emerging demographic shifts begin to impact both society and the workplace, and with the continued rise of AI, advanced technologies, and robotization – it’s not surprising that there are some big challenges in the future for organizations. Mark suggests that before we get too carried away with doomsday scenarios, there are ways in which organizations and HR leaders can best manage the upcoming changes so that disruption to the workforce, workplace, and its people can be minimized and ultimately turned into an advantage for as many people as possible.
    AI & Digital

  • More information about this session will be available soon!
    Keynote

  • More information about this session is coming soon!
    Keynote

  • In this keynote presentation from Vishen, you will learn more about the following key takeaways 1. The 4 step formula towards creating an irresistible company culture capable of driving employee engagement, development, and competitive at a higher level. 2. How to manage and create exponential change within your organisation, within in the context of digital automation, AI, robotics and exponential technologies. 3. Open yourself and your employees up to the idea of self-actualization and transformation - especially in areas such as; mind, body and spirit.
    Keynote

  • We live in exciting times with many technical, political and social changes that influence business. This talk will look at the AGE OF DISRUPTION from a managerial perspective. It focuses first on how to change and develop people. It also considers the many predictions about the future of work, both optimistic and pessimistic. The last part lecture looks at the difficult business of occupational change.
    Keynote

  • Don't miss this opportunity to join Dave Ulrich at the Day Stage 1 for an exclusive live interview, hosted by David Sturt.
    Day Stage Sessions
    Where
    Day Stage 1

  • The idea of leadership failure and derailment has been brushed under the carpet for far too long and only now are statistics appearing on the sheer numbers who fail. However, in today’s #metoo era corporate HR leaders must step up and take responsibility for understanding and preventing leadership derailment at work and offer psychological safety for employees.
    This highly engaging and eye-opening masterclass will provide the latest psychiatric and clinical perspectives dark side behaviour, including:
    · Recognising and coping with over-confident, narcissistic and psychopathic leaders
    · Causes of leadership derailment and failure
    · Corrupt corporate cultures

    This is a fascinating session for anyone who has worked alongside a corporate psychopath, business narcissist or histrionic show-off! The session goes beyond the science to explain how to better understand, manage and prevent dark-side behaviour, as well as presenting advice for reducing derailment potential for yourself, your colleagues and your organisation.
    Masterclass

  • In today’s world, disruption is no longer the domain of trendy tech startups – it’s for everyone. Being an HR leader today is no easy task. Balancing the responsibilities of leading an HR organization, a workforce, and the strategic people operations of an entire organization require significant investments in yourself and your personal resilience. In this masterclass with Dr. Dave Ulrich, you will learn more about what it takes to be a high performing HR leader; from the personal skills and adaptive qualities needed in the market today, to helping the workforce to grow and develop in a workplace irrevocably changed by technology, disruptive markets, and new employee experience imperatives. You will also learn about some of the emerging HR competencies required for tomorrow including; how HR creates value, how HR contributes to talent, leadership, and organization, as well as the HR skills for continued impact.
    Masterclass

  • During this 90 minute ‘idea lab’ session, you will have the chance to deep-dive into some of the ideas shared by Vishen during his keynote session. This is not a lecture and certainly not a passive masterclass – rather an open dialogue on how to maximize human potential at the workplace – and in life. Vishen is the author of the Code of the Extraordinary Mind and he will challenge you to look at everything around you with a fresh, new lens. This session will disrupt conventional ideas of relationships, goal-setting, mindfulness, happiness, and meaning. You will hear about a powerful framework for re-coding yourself—and replacing old, limiting models that hold you back with new, empowering beliefs and behaviors that set you on the path toward an extraordinary life. A life full of more happiness and achievement than you might have dared to dream possible. Once you discover the code, you will question your limits and realize that there are none. Step into a new understanding of the world around you and your place in it, and find yourself operating at a new, extraordinary level in every way… happiness, purpose, fulfillment, and love.
    Masterclass

  • Organizations everywhere are seeking real, sustainable cultural change. But culture is built one story--one experience--at a time. From ancient tribes to modern businesses, storytelling creates and curates cultural DNA. Learn 4 types of stories that influence the spirit of your organization--who you are and who you need to be.
    Talent & Culture

  • Building a successful people analytics function requires a strong team, robust data architecture, business-oriented mindset, and the right partnerships with functions like IT and Finance. However, if there’s one factor that’s more important than anything else, it is building data literacy within the HR function itself. In this session, Madhura Chakrabarti will share the challenges that underlie upskilling HR in analytics, how Syngenta is preparing to build a more data-driven HR function, and the wins and losses underlying the journey.
    People Analytics

  • Employee Experience Track

    Does Employee Experience (EX) have a clear line of sight to business value? And if so, how to manage EX at scale in large organizations? Volker Jacobs will answer these two questions based on findings from his latest research and on reference practice of advanced companies. He will offer solutions that were co-created by 40 global companies. And he will outline proven ways to define the next level of the HR function by employee experience.
    Employee Experience

  • Talent management can actually be simpler than you think. Join us in this interactive workshop as we go back to the drawing board and build up some simple tools to help engage people, indicate who needs attention, and to make sure that managers are actually managing what’s important. We'll cover five simple questions, the future of compensation and benefit increases, as well as some findings from the latest state of the art research.
    Day Stage Sessions
    Where
    Day Stage 1

  • Does your culture enable your organization to fulfill its purpose? In his session, Ricardo will share how Syngenta has embarked on the cultural journey of aligning the executive leadership team vision while tapping into the energy and innovation of their employees. The specific focus is on growing their customer-centricity through driving the business agility that will be needed to remain competitive in an increasingly complex business environment. All in support of their ambition to play a vital role in the food chain to safely feed the world and take care of our planet.
    Talent & Culture

  • As part of AEGON’s commitment to become a truly insight driven company AEGON launched an Analytics for Leaders program which is implemented to more than 900 Senior Leaders. The program combines skill building on analytics in a unique way with personal Leadership Development, and has proven impact. Some of the topics this session will cover include: how leveraging the data promise requires a change in leadership approaches and culture, why skill building is a great opportunity for Leadership Development, and how working in an eco-system with different providers increases the impact of programs.
    People Analytics

  • Our employees should be treated just like our ‘internal customers’. Join me for a session on how to link traditional CX methodologies to the EX journey at the workplace. Taking a solid CX marketing approach to broaden traditional HR functions leads to better engagement, yet also shapes for a compelling experience for employees that’s custom fit to your company culture, and will help you build a long-term, rewarding strategic EX approach.
    Employee Experience

  • Talent and Culture Track


    Siobhan McHale has spent her entire career helping leaders across four continents to build better workplace cultures. Her work has been featured as a case study by Professor John Kotter, the change management guru, at Harvard Business School. Over the past two decades Siobhan joined a series of large, complex organisations as the executive in charge of transformation, where she stood shoulder-to-shoulder with leaders to make culture change happen. In these “insider” roles she gained a unique perspective on workplace culture – one that is different to the journalists, consultants and academics who are largely writing on this topic. In this session Siobhan busts the myths about workplace culture and gives you the four steps to accelerate this complex, adaptive change. This is a “must-see” session for HR professionals who are advising leaders about change and who are interested in how to make culture shifts happen faster, with less noise.
    Talent & Culture

  • From my point of view, it is essential to understand that the desirable, fully customer-centric organization that delivers business results cannot happen without it first becoming an employee-centric organization. “Employees are first” should be a simple statement of fact at this point. Nowadays, the majority of global companies would like to develop the “Amazon customer experience feeling” and follow the motto of digital disruption: ‘anytime, anywhere'. This means that companies need to adapt their structure and processes to guarantee seamless transactions with their customers, eliminating any form of delay or frustration. There is one fundamental step that divides the digitally successfully firms from the rest: how was their change management (and preparation) handled? Who felt and took responsibility for the transformation? Did only a project team--or the entire given function/employees--see the benefits of the change. and therefore put their hearts & minds into it? Why and how does the era of digital transformation impact HR? And what are the biggest challenges that HR professionals need to face to set the stage for change management and digitization? In my session, I will bring examples from my professional career on why solid the implementation of an HR Digitization creation plan matters the most. How should we factor in employee engagement, entitlement, and leadership? Why would it bring great value if you involve opinion leaders of the organization? What type of people management, big data analytics, and insights would be add value for the business? HR can be the central unit that coordinates and orchestrates a digital transformation for the other functional areas within the corporation. Digitization is connected to a change in attitude and strategy, one that should come essentially from the top executives, and through to senior and mid-management. The HR function plays a pivotal role in the digital transformation, since it owns employee engagement actions, as well as the onboarding processes plus all change management related tool-kits. Fostering a customer-centric mentality that leads to agile and transparent processes should be the aim of People management digitization. As always, having the support of the mid-management, those who are responsible for many direct line management activities, is critical for the success of the final implementation. Therefore, as HR professionals we need to understand what types of employee related data insights help to make mid-management better equipped to lead their teams. Unfortunately, as HR we have the tendency to complete reports and analytics based on what we are considering as critical, and not necessarily listening enough to the voice of our customers. I am looking forward to sharing my positive and negative experiences in this important topic, and I am sure that we are going to have a very interactive Q&A discussion at the end of my presentation.
    People Analytics

  • Join this session from Glint to learn more about: • The shift from traditional processes toward real-time feedback • Empowering managers to have more impactful and regular conversations • Driving quality conversations with your people • Identifying focused actions for improvement • Creating a tangible vision for change
    Employee Experience

  • At the cornerstone of successful organizations are cultures that lend themselves to business growth, authenticity, and an environment of human excellence. HR professionals have one of the most important and yet challenging tasks in the entire organization. They are are responsible for creating, nurturing, and leading the right culture. But how do you get there? Join this masterclass with Dr. Dave Ulrich to learn more about how creating a new, right, and sustainable culture, HR leaders will shape four key agendas. [1] Intellectual agenda: What is the message we want to share about what we are known for both outside to customers and inside to employees? [2] Behavioral agenda: How does the desired culture shape daily personal employee behavior? [3] Process agenda: What processes need to be aligned to the desired culture? [4] Leadership agenda: How can leaders personally model the desired culture?
    Masterclass

  • People Analytics is an area of growing significance to forward-thinking HR leaders. Driven by a desire to make more evidence-based people decisions, HR is now able to be more strategic partners to the business through recent innovations in data science and technology. Data is everywhere, and unlike any time before, HR have a powerful role to use data to drive meaningful change. But how does one get started in the People Analytics space? Perceptyx’s Director of Innovation, Dan Harrison, Ph.D., will present a session covering the people analytics landscape, with practical considerations for commencing and maturing the practice.
    Day Stage Sessions
    Where
    Day Stage 1

  • Join this insightful session to explore how you can effectively transform organization culture by seeing, thinking and feeling differently about it. This session will look at cultural transformation based on the speaker’s forthcoming book and give some really useful and practical insights on: • Challenges with changing organisational culture • Expressing the cultural blueprint of an organisation through its being (Are), its ability (Can), its knowledge (Know), its desire (Want), and its Courage (Dare) • Exploring 12 cultural elements that impact on the cultural blueprint
    Talent & Culture

  • In today's rapidly transforming global labor market, organizations are under constant pressure to select and develop the very best talent. But, the skills required of this talent continue to evolve. Learn how global companies are harnessing AI, along with their human expertise, to up-skill and re-skill their workforce to position their organization for the future.
    People Analytics

  • The quest for sustainable employee engagement often leads to pain and disappointment in the current volatile world. As competition for top talent intensifies, organizations must look at creating positive experiences for their people through a redesigned HR value chain. With a blend of innovative models, strategic frameworks and practical experience, building on his global HR leader’s experience worldwide, Bernard Coulaty will share key takeaways: • Understand the new challenges impacting employee engagement at work • Clarify the differences between satisfaction, motivation and engagement to adapt the relevant HR policies and programs • How to leverage the employee value proposition (EVP) to create a positive employee experience (EX) • How to build an engaging organization with all actors (managers, individuals, teams) • Key competencies that business and HR leaders should develop to add value to the business and create a sustainable engagement mindset around them
    Employee Experience

  • Does your company seem to constantly struggle with dissatisfied customers, under performing employees or disappointed shareholders? If you look “under the hood’ of your business you will invariably find a culture issue. According to Siobhan McHale, EGM HR at DuluxGroup, “Culture is one of the most talked about but least understood concepts in workplaces today”. In this Masterclass Siobhan will talk you through the 4 key components of workplace culture (in the Culture MAPP framework) and take a deeper dive into how to accelerate change. You will hear about the secrets to eliminating ongoing “noise’ and enabling your business to achieve its full potential. The session is packed with practical examples of how to diagnose and accelerate the shift to a higher-performing workplace culture, based on examples of successful change from across four continents. Siobhan’s work has been featured as a case study at Harvard Business School and is a “must-attend” session for those who are advising leaders about how to bring about faster change.
    Masterclass

  • Let's face it: feedback has lost its way. Feedback has the power to lift us up, help us grow, and even change the course of our lives. Yet too often it fails to deliver on this promise. Join me and our movement to fix feedback once and for all. In this interactive session we’ll make a new start, wiping the slate clean of old, ineffective ideas and practices. We’ll lay the foundations for a new approach to feedback, and ensure you leave with proven strategies for increasing the fairness, focus, and frequency of feedback in your organization. Together we’ll explore ways to create a true culture of feedback in a safe and inspiring environment where your people can thrive.
    Masterclass

  • Talent and Culture Track

    While the participation of women in the labor market has been growing, the social changes necessary for an equal distribution and availability of time have not occurred. That is the reason why, so frequently, gender diversity measures highlight work-life balance initiatives. Are these effective? What is the cost of the waste of talent that results from thousands of women leaving the labor or reducing their working day to deal with domestic and care responsibilities?
    Talent & Culture

  • People Analytics Track

    More information coming soon!
    People Analytics

  • Learn how a cross functional team at Vodafone leveraged design thinking and agile principles to ensure that the end to end employee experience is “sprinkled” with wow moments. Looking at these critical journeys allowed the team to step into the shoes of an employee and make changes to technology, data and ways of working. Although work in progress, initial results are showing that there is an increased level of positive employee sentiment due to the new simplicity of basic transactions, and a Netflix-like experience for learning.
    Employee Experience

  • At Bacardi we have drastically transformed the role of L&D; from the traditional inside-out, to a wholly employee centric approach. How is this changing our approach to onboarding?
    The Onboarding Summit
    Where
    The Onboarding Summit

  • Mark Howarth (Director of People & Culture Analytics) & Magali Demierre (Global Head of EX) will talk about how an employee listening strategy is key to implementing PMI’s EX strategy along the Employee LifeCycle and improving the overall employee experience. How technology enabling open text analysis & data is being used to support targeted action planning that will make a difference to PMI’s employees experiences at a time of unprecedented transformation of PMI’s business, from B2B to B2C with the clear mission to create a smoke free future!
    People Analytics

  • Deutsche Post DHL (DPDHL) connects its Talent Strategy with employee experience (EX) management. The link is through DPDHL’s employment value proposition (EVP). Its promise ‘You can grow with us’ raises an expectation with DPDHL candidates and employees. And EX, DPDHL proves that it delivers against that expectation. Dr. Ralph Wiechers will explain the Talent Strategy-to-EVP-to-EX link, will show how set EX management up in a 3-months ‘proof of concept’ project, and how a new app creates just the right experience to ‘grow with us’.
    Employee Experience

  • In this session Anouk will share her lessons learned and speak about Uber’s mission to become the most caregiver-inclusive company globally.
    Talent & Culture

  • More information about this session will be available soon!
    Keynote

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